All Optimum Lightpath customers are billed each calendar month.

Prorated applies only to recurring charges that are billed on a forward basis. When a recurring charge is incurred after the bill for a period has been mailed, a prorated charge appears on the bill in the next billing period.

Optimum Lightpath customers should mail payments to:
Optimum Lightpath
P.O. Box 360111
Pittsburgh, PA 15251-66111

The remittance page of your bill includes a list of contact numbers. Billing inquiries can also be submitted here.

You can access information about your account–including billing -via our Customer Care Online portal. To access the portal, visit optimumlightpath.com and log in to Customer Care Online from the home page.

There are a number of itemized usage reports available to Optimum Lightpath customers via our Customer Care Online portal. If you need additional information or a different type of report, please contact a customer service representative to discuss your specific needs.

Optimum Lightpath does offer online bill presentation and payment via our Customer Care Online portal. To sign into the portal or request access click here.

Most likely, you have received one bill for voice services and one bill for your Internet/data services.

Call our technical support line anytime, 24 hours a day, 7 days a week: 866-611-3434.

If there is an issue with your Optimum Lightpath service, you can call our technical support center at any time of the day or night to talk with a technician–not an operator in a distant call center–who will work with you until the issue is resolved.

No! That's one of the many benefits of working with Optimum Lightpath. We provide end-to-end service for all aspects of service–the loop, router or network that transports your signal. You make one call, and you get better, faster resolution.